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Extended Warranty

Extension of the warranty to up to 10 years

Maximale Betriebssicherheit

Planbare Kosten

Professioneller Service

Plan for the future now and benefit in the long run

Your charging infrastructure is in use every day—making it a key part of your daily operations. With an extended warranty, you can protect your investment for the long run and benefit from predictable operating costs for many years to come.

Alpitronic

Applies to all Alpitronic charger models

  • Standard warranty can be extended by 1 to 8 years
  • Maximum duration: up to 10 years
  • At the time of extension, the charging station must still be covered by the existing standard warranty (no less than 8 months before expiration) and must already be in operation. The existing 2-year standard warranty can be flexibly extended for all Alpitronic models, even while they are in operation.

Siemens

Applies to: Sicharge-D 200kW, Sicharge-D 400kW, Sicharge-D Dispenser

  • The standard warranty can be extended by 3 years
  • Maximum duration: 5 years
  • The warranty extension must be ordered within 60 days of delivery of the charging station.

Kempower

Applies to all Kempower hardware

  • The standard warranty can be extended by 1 to 3 years
  • Maximum duration: 5 years
  • The warranty extension must be purchased at the time of ordering the hardware and cannot be added later.

KEBA

Applies to: KEBA P30, P40 oder M20

  • The standard warranty can be extended by 1 to 3 years
  • Maximum duration: 5 years
  • The warranty extension must be ordered 6 months before the standard warranty expires.

Your benefits at a glance

Protect your charging infrastructure early on and benefit from maximum operational reliability, predictable costs, and professional service for many years to come.

  • Predictable Total Costs
    Avoid unexpected repair costs and ensure maximum cost predictability over the entire life cycle.

  • Free spare parts
    Defective spare parts will be replaced free of charge under the warranty.

  • On-site service included
    Repairs and replacement of defective parts are carried out directly on-site.

  • Flexible terms
    Terms ranging from 1 to a maximum of 8 additional years

  • Long-term operational reliability
    An extended warranty provides peace of mind, especially during the later stages of the charging infrastructure's lifecycle.

Full-Service Elektromobilität

SMATRICS is your partner with a 100% focus on electric mobility.

As one of the leading international e-mobility service providers, our team of experts has been delivering customized, full-service solutions for more than 10 years. SMATRICS handles all aspects of charging infrastructure, installing and operating customized charging infrastructure that includes software, service, and billing.

SMATRICS Leistungen - EN

  • E-Auto lädt an einer Ladestation bei einer Tankstelle

    Project Management

    From planning to realization

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  • HPC Schnellladevorgang

    Hardware Services

    Efficient & powerful charging infrastructure

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  • SMATRICS EnBW Ladestationen

    Roll-out Services

    Installation & commissioning of charging solutions

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  • Betrieb von Ladeinfrastruktur

    Technical operation

    Smooth deployment of charging infrastructure

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  • Laden an SMATRICS EnBW Ladestation

    Abrechnung

    Abrechnung von Ladungen & Nutzer:innen

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  • charVIS Operations Screen

    Hotline & Servicebetrieb

    24/7 Kundenservice für Ihre Nutzer:innen

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  • Laden an SMATRICS EnBW Ladestationen

    Roaming

    Grenzenlose E-Mobilität für Ihre Nutzer:innen

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